[rt-users] Disappearing Transactions

Konstantin Naryzhniy konstantinn at parallels.com
Thu Feb 21 12:19:01 EST 2008


Yep, that was mine
That's what Jesse suggested:
> You need to find the Quoted.pm file inside a "Text/" directory somewhere in >your perl library path and remove it.
Also, you need to be using 3.6.5 for this to take effect. This rare bug occurred to me no matter what on 3.6.1 and 3.6.3

Cheers,
Konstantin


________________________________
From: Ham MI-ID, Torsten Brumm [mailto:torsten.brumm at Kuehne-Nagel.com]
Sent: Thursday, February 21, 2008 8:00 PM
To: mathew.snyder at gmail.com; rt-users at lists.fsck.com
Subject: Re: [rt-users] Disappearing Transactions


Hi mathew,
I remember some months ago a threat with the same problem, jesse suggested something with the text::quoted perl modul so far i can remember. Look through the archiv for text::quoted and i think it will fix your problem.

Torsten

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com <rt-users-bounces at lists.bestpractical.com>
To: rt-users at lists.fsck.com <rt-users at lists.fsck.com>
Sent: Thu Feb 21 17:53:57 2008
Subject: [rt-users] Disappearing Transactions

We have a ticket that seems to have lost its way.  It originally had several
transactions which seem to have gone *poof*.  I've loaded up a backup of the
database from shortly after the ticket was created into our test server and
everything is still missing.

Is there a way to find these transactions and reinstate them?

--
Keep up with me and what I'm up to: http://theillien.blogspot.com
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