[rt-users] Disappearing Transactions

[Kenneth Crocker]

Mathew,


	I'm unclear as to what caused the problem. What type or kind of 
transactions were missing? Were they only for a certain function or 
what? I'm asking because I have 3.6.4 but have not had any problem like 
that yet, but would like to be prepared in case I do. Thanks.

Kenn
LBNL

On 2/21/2008 9:22 AM, Mathew Snyder wrote:
> Thanks all.  I moved Quoted.pm out of that directory and all of the transactions
> reappeared.
> 
> Mathew
> 
> Konstantin Naryzhniy wrote:
>>  
>>
>> Yep, that was mine
>>
>> That’s what Jesse suggested:
>>
>>> You need to find the Quoted.pm file inside a "Text/" directory
>> somewhere in >your perl library path and remove it.
>>
>> Also, you need to be using 3.6.5 for this to take effect. This rare bug
>> occurred to me no matter what on 3.6.1 and 3.6.3
>>
>>  
>>
>> Cheers,
>>
>> Konstantin
>>
>>  
>>
>>  
>>
>> ------------------------------------------------------------------------
>>
>> *From:* Ham MI-ID, Torsten Brumm [mailto:torsten.brumm at Kuehne-Nagel.com]
>> *Sent:* Thursday, February 21, 2008 8:00 PM
>> *To:* mathew.snyder at gmail.com; rt-users at lists.fsck.com
>> *Subject:* Re: [rt-users] Disappearing Transactions
>>
>>  
>>
>> Hi mathew,
>> I remember some months ago a threat with the same problem, jesse
>> suggested something with the text::quoted perl modul so far i can
>> remember. Look through the archiv for text::quoted and i think it will
>> fix your problem.
>>
>> Torsten
>>
>> -----Original Message-----
>> From: rt-users-bounces at lists.bestpractical.com
>> <rt-users-bounces at lists.bestpractical.com>
>> To: rt-users at lists.fsck.com <rt-users at lists.fsck.com>
>> Sent: Thu Feb 21 17:53:57 2008
>> Subject: [rt-users] Disappearing Transactions
>>
>> We have a ticket that seems to have lost its way.  It originally had several
>> transactions which seem to have gone *poof*.  I've loaded up a backup of the
>> database from shortly after the ticket was created into our test server and
>> everything is still missing.
>>
>> Is there a way to find these transactions and reinstate them?
>>
>> --
>> Keep up with me and what I'm up to: http://theillien.blogspot.com
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>