[rt-users] Self-Service Interface

[Steve Cochran]

Yep, read through that and

http://wiki.bestpractical.com/view/AutoRedirectToSelfService

I was wondering if anyone was using them and how the experience worked  
for users. The other thought I had was using the one you suggested,  
making the Self Service the default (not sure how yet), and then also  
modifying the self service tabs to add a link to the "Advanced"  
interface.

Steve

On Feb 22, 2008, at 1:27 PM, Joe Casadonte wrote:

> On 2/22/2008 12:41 PM, Steve Cochran wrote:
>
>> Has anyone setup RT this way so that privileged users still get  
>> the  self-service interface?
>
> http://wiki.bestpractical.com/view/BasicVsAdvancedInterface
>
> -- 
> Regards,
>
>
> joe
> Joe Casadonte
> joe.casadonte at oracle.com
>
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