[rt-users] Queue-specific Ticket CF's in RT At-a-glance

[Joe Casadonte]

Yes, it's a bit like putting the cart before the horse.

Every Queue we have has a CF called 'SubCategory', each with it's own 
values.  Whenever tickets are listed, I would like to see the value of 
this CF.  The fact that it has the same name may be what makes this 
work, since most code I've seen tries to load by name, queue-specific 
first, then global.  Any thoughts on this type of hack?

-- 
Regards,


joe
Joe Casadonte
joe.casadonte at oracle.com

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