[rt-users] SSL Error: RT+PostgreSQL

Emmanuel Nnko emmanuel.nnko at gmail.com
Fri Jan 4 01:06:54 EST 2008

Dear All,

I am installing RT-3.6.5 with PostgreSQL-8.1.10 (installed with
OpenSSL-0.9.8g -self signed certificate) as the database.

The installation before the 'make initialize-database' goes OK.

When I do 'make initialize-database' I get the following error:

[root at nms rt-3.6.5]# make initialize-database
/usr/bin/perl //usr/sbin/rt-setup-database --action init --dba root
Use of uninitialized value in concatenation (.) or string at
/usr/etc/RT_SiteConfig.pm line 34.
In order to create or update your RT database,this script needs to connect
to your Pg instance on nms.tra.go.tz as root.
Please specify that user's database password below. If the user has no
password, just press return.

DBI connect('dbname=template1;host=nms.tra.go.tz;port=5432;requiressl=1','root',...)
failed: SSL error: tlsv1 alert unknown ca
 at //usr/sbin/rt-setup-database line 105
Failed to connect to
as root: SSL error: tlsv1 alert unknown ca
make: *** [initialize-database] Error 255
I presume this is due to self-signed certificate used.

Please advice how I can use a self-signed certificate to proceed with the

Thanks for your corporation.

With kindest regards,

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