[rt-users] Outgoing email

Steve Cochran stephen.cochran at kingarthurflour.com
Tue Jan 8 14:54:21 EST 2008


Working with a clean install of 3.6.3 on FC 7, running into a problem  
with outgoing email. Using the default config of sendmail pipe.

Scrip 6, which is the default send email to requester, is failing with  
error: no recipients found. This was with email coming from a internal  
account that also has an account in RT. Looking at the full headers  
showed no To: field, so I can see why the SendEmail package is failing  
to find a recipient. The user that send does show as having a valid  
email in their user profile.

Testing with unknown (to RT), local account on the linux server: a  
response did go out and full headers looked normal in the ticket.

Any idea why the outgoing mail might be failing to correctly generate  
a recipient?

Steve



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