[rt-users] Outgoing email

Steve Cochran stephen.cochran at kingarthurflour.com
Tue Jan 8 16:20:36 EST 2008

A little more info. Did some additional testing and a second account  
that was known to RT but wasn't "privileged" received a response  

Is there any differences how the system would respond to a request  
generated by a "privileged" user?


On Jan 8, 2008, at 2:54 PM, Steve Cochran wrote:

> Working with a clean install of 3.6.3 on FC 7, running into a  
> problem with outgoing email. Using the default config of sendmail  
> pipe.
> Scrip 6, which is the default send email to requester, is failing  
> with error: no recipients found. This was with email coming from a  
> internal account that also has an account in RT. Looking at the full  
> headers showed no To: field, so I can see why the SendEmail package  
> is failing to find a recipient. The user that send does show as  
> having a valid email in their user profile.
> Testing with unknown (to RT), local account on the linux server: a  
> response did go out and full headers looked normal in the ticket.
> Any idea why the outgoing mail might be failing to correctly  
> generate a recipient?
> Steve
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