[rt-users] What criteria do you use when deciding the number of instances of RT?

The Anarcat anarcat at anarcat.ath.cx
Thu Jan 10 13:51:36 EST 2008

Here at Koumbit.org we've setup an extra RT instance for a fellow
organisation/partner that needed the resources. It's a seperate
instance because I didn't feel confortable giving them user access to
our RT.

I would never consider deploying *another* RT for ourselves, too much
trouble. Seems to me Queues and Groups can do all I need.

Now of course if you need nifty customizations like graphical
modifications or really particular behaviour, you might need seperate
instances, but in my experience, it's too much trouble.


Computer science is no more about computers
than astronomy is about telescopes
                        - E. Dijkstra
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