[rt-users] Custom field values from external DB

[Jesse Vincent]

On Wed, Jan 16, 2008 at 12:02:52PM -0500, Yitzchak Schaffer wrote:
> Greetings:
> 
> Has anyone added custom fields where the choices are taken from a query 
> against an outside database, perhaps by modifying the RT code?  I didn't 
> see anything about this in the docs, and it didn't seem like "Include 
> page" in the CF modification screen would be able to achieve this.  If 
> not, where should I look in the source code - 
> share/html/Elements/EditCustomField seems like a good starting spot.


That's a feature we've added for RT 3.8. If you're currently in
development, you might want to start with RT 3.7 - we're trying to get
3.8 ready for release now (though don't have a scheduled date)

> 
> Thank you very much,
> -- 
> Yitzchak Schaffer
> Systems Librarian
> Touro College Libraries
> 33 West 23rd Street
> New York, NY 10010
> Tel (212) 463-0400 x230
> Fax (212) 627-3197
> yitzchas at touro.edu

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