AW: [rt-users] Simple Question: CustomField of Type SelectOneValue /How to get the Description from a Scrip/Template?

[Ham MI-ID, Torsten Brumm]

Shame on me... :-(

Tryed it out with this (re read your Mail ;-) !)

To: {$Ticket->CustomFieldValues('Occured in Module')->First->Description;}
Subject: {$Ticket->Subject}

A new ticket has been created in queue HAM.WEBDEV.KNLOGIN.SUPPORT.

{$RT::WebURL}Ticket/Display.html?id={$Ticket->id}

-------------

{$Transaction->Content()} 

And i get this error now :-(

Jan 21 14:38:14 bruchtal-www3 RT: Template parsing error: RT::ObjectCustomFieldValue::Description Unimplemented in T. (template line 1)   Stack:   [/usr/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Record.pm:496]   [template:1]   [/opt/rt3/lib/RT/Template_Overlay.pm:392]   [/opt/rt3/lib/RT/Template_Overlay.pm:313]   [/opt/rt3/lib/RT/Action/SendEmail.pm:120]   [/opt/rt3/lib/RT/ScripAction_Overlay.pm:234]   [/opt/rt3/local/lib/RT/Scrip_Overlay.pm:493]   [/opt/rt3/lib/RT/Scrips_Overlay.pm:239]   [/opt/rt3/lib/RT/Transaction_Overlay.pm:173]   [/opt/rt3/lib/RT/Record.pm:1461]   [/opt/rt3/lib/RT/Ticket_Overlay.pm:746]   [/opt/rt3/lib/RT/Interface/Web.pm:461]   [/opt/rt3/local/html/Ticket/Display.html:71]   [/opt/rt3/local/html/Ticket/Create.html:353]   [/opt/rt3/share/html/autohandler:291] (/opt/rt3/lib/RT/Template_Overlay.pm:388) 

Argh...sometimes....

Torsten

> Kühne + Nagel (AG & Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann (Vors.), Uwe Bielang (Stellv.), Bruno Mang, Alfred Manke, Thorsten Meincke, Mark Reinhardt (Stellv.), Jens Wollesen, Rainer Wunn (Stellv.), Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persönlich haftende Gesellschaft: Kühne & Nagel A.G., Sitz: Contern/Luxemburg Geschäftsführender Verwaltungsrat: Klaus-Michael Kühne


-----Ursprüngliche Nachricht-----
> Von: Emmanuel Lacour [mailto:elacour at easter-eggs.com] 
> Gesendet: Montag, 21. Januar 2008 15:31
> An: Ham MI-ID, Torsten Brumm
> Cc: rt-users at lists.bestpractical.com
> Betreff: Re: [rt-users] Simple Question: CustomField of Type 
> SelectOneValue /How to get the Description from a Scrip/Template?
> 
> On Mon, Jan 21, 2008 at 02:56:27PM +0100, Ham MI-ID, Torsten 
> Brumm wrote:
> > Hi Emmanuel,
> > The error message is getting better ;-)
> > 
> > Jan 21 13:53:30 bruchtal-www3 RT: Template parsing error: 
> Can't locate object method "First" via package "Shipment" 
> (perhaps you forgot to load "Shipment"?) at template line 1.  
> Stack:   [template:1]
> > 
> > This is the correct Template, without any replacements:
> > 
> > To: {$Ticket->FirstCustomFieldValue('Occured in 
> > Module')->First->Description;}
> 
> You didn't write exactly what I said ;) 
> "$Ticket->CustomFieldValues", not "$Ticket->FirstCustomFieldValue".
> 
> See the function FirstCustomFieldValue in lib/RT/Record.pm to 
> understand it.
> 
> 
> --
> Emmanuel Lacour ------------------------------------ Easter-eggs
> 44-46 rue de l'Ouest  -  75014 Paris   -   France -  Métro Gaité
> Phone: +33 (0) 1 43 35 00 37    -     Fax: +33 (0) 1 41 35 00 76
> mailto:elacour at easter-eggs.com   -    http://www.easter-eggs.com
>