[rt-users] Simple Question: CustomField of Type SelectOneValue /How to get the Description from a Scrip/Template?

Emmanuel Lacour elacour at easter-eggs.com
Mon Jan 21 10:22:47 EST 2008


On Mon, Jan 21, 2008 at 03:40:08PM +0100, Ham MI-ID, Torsten Brumm wrote:
> Shame on me... :-(
> 
> Tryed it out with this (re read your Mail ;-) !)
> 
> To: {$Ticket->CustomFieldValues('Occured in Module')->First->Description;}
> Subject: {$Ticket->Subject}
> 
> A new ticket has been created in queue HAM.WEBDEV.KNLOGIN.SUPPORT.
> 
> {$RT::WebURL}Ticket/Display.html?id={$Ticket->id}
> 
> -------------
> 
> {$Transaction->Content()} 
> 
> And i get this error now :-(
> 
> Jan 21 14:38:14 bruchtal-www3 RT: Template parsing error: RT::ObjectCustomFieldValue::Description Unimplemented 
> 

Argh, it seems that we don't have access to description in this kind of
object (RT::ObjectCustomFieldValue) :(

No more idea :-/

-- 
Emmanuel Lacour



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