AW: [rt-users] Simple Question: CustomField of Type SelectOneValue /How to get the Description from a Scrip/Template?

[Ham MI-ID, Torsten Brumm]

;-) OK, then i have to go the hard way....but hopefully jesse or one of the RT developers read this mails ;-)

Thanks

Torsten 

> Kühne + Nagel (AG & Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann (Vors.), Uwe Bielang (Stellv.), Bruno Mang, Alfred Manke, Thorsten Meincke, Mark Reinhardt (Stellv.), Jens Wollesen, Rainer Wunn (Stellv.), Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persönlich haftende Gesellschaft: Kühne & Nagel A.G., Sitz: Contern/Luxemburg Geschäftsführender Verwaltungsrat: Klaus-Michael Kühne


-----Ursprüngliche Nachricht-----
> Von: Emmanuel Lacour [mailto:elacour at easter-eggs.com] 
> Gesendet: Montag, 21. Januar 2008 16:23
> An: Ham MI-ID, Torsten Brumm
> Cc: rt-users at lists.bestpractical.com
> Betreff: Re: [rt-users] Simple Question: CustomField of Type 
> SelectOneValue /How to get the Description from a Scrip/Template?
> 
> On Mon, Jan 21, 2008 at 03:40:08PM +0100, Ham MI-ID, Torsten 
> Brumm wrote:
> > Shame on me... :-(
> > 
> > Tryed it out with this (re read your Mail ;-) !)
> > 
> > To: {$Ticket->CustomFieldValues('Occured in 
> > Module')->First->Description;}
> > Subject: {$Ticket->Subject}
> > 
> > A new ticket has been created in queue HAM.WEBDEV.KNLOGIN.SUPPORT.
> > 
> > {$RT::WebURL}Ticket/Display.html?id={$Ticket->id}
> > 
> > -------------
> > 
> > {$Transaction->Content()}
> > 
> > And i get this error now :-(
> > 
> > Jan 21 14:38:14 bruchtal-www3 RT: Template parsing error: 
> > RT::ObjectCustomFieldValue::Description Unimplemented
> > 
> 
> Argh, it seems that we don't have access to description in 
> this kind of object (RT::ObjectCustomFieldValue) :(
> 
> No more idea :-/
> 
> --
> Emmanuel Lacour
>