[rt-users] suppressing email generated by script to import tickets from another ticketing system

[Jesse Vincent]

On Tue, Jan 22, 2008 at 03:30:28PM +0000, Tom H wrote:
> 
> Hi,
> 
> I have a script which imports tickets from another system using
> something like;
> 
> foreach(ticket){
> $TicketObj->Create(subject, queue, priority, status);
> }
> 
> etc. However I understand that that is going to trigger the sending of
> emails to all the watchers of these queues?
> 
> is there any way to suppress that while this script is running?


I've previously used the following at the top of my script (after the RT::Init call):


{
    no warnings qw/redefine/;
    use RT::Action::SendEmail;
    sub RT::Action::SendEmail::Commit { 1} 
}

If that works for you, I'd be indebted if you could add it to the wiki.

Thanks!
Jesse
> 
> Thanks,
> 
> Tom
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