[rt-users] Quoting using Reply link from Tab
Emmanuel Lacour
elacour at easter-eggs.com
Mon Jan 28 10:29:33 EST 2008
On Mon, Jan 28, 2008 at 09:43:58AM -0500, Steve Cochran wrote:
>
> Has anyone modified RT to automatically quote the last correspondence
> when using the Reply link from the Tab bar? Didn't see anything on the
> wiki.
>
You have to modify a litle bit Ticket/Elements/Tab for example, to get
the last transaction id for the current ticket and add the option
QuoteTransaction=this_id to Ticket/Update.html?Action=Respond&id=" . $id
Or if you wan't this for all respond/comment to a ticket without
explicit QuoteTransaction option, do it directly in Ticket/Update.html.
--
Emmanuel Lacour ------------------------------------ Easter-eggs
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