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Stephen Turner sturner at MIT.EDU
Tue Jan 29 13:31:16 EST 2008

At Tuesday 1/29/2008 12:41 PM, j0ey wrote:
>i'm searching for a possibility to show the Queue-CCs while creating
>(create + correspondend) a ticket without letting the users modify it -
>in other words: i know the "ShowOutgoingEMail"-Right ;)
>Any hints?

To get the queue ccs (and adminccs), you can simply do:

$QueueObj->CcAddresses and $QueueObj->AdminCcAddresses

But I'm guessing you really want to get an accurate list of email 
recipients for the ticket creation? That's quite a bit more tricky - 
you might have to create a fake 'create' transaction, examine its 
scrips and then roll it back.


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