[rt-users] Attachments aren't attaching

Mike Peachey mike.peachey at jennic.com
Wed Jan 30 13:38:10 EST 2008


It's worth checking your apache config.
--
Kind Regards,

___________________________________________________

Mike Peachey, IT
Tel: +44 (0) 114 281 2655
Fax: +44 (0) 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT,  UK
http://www.jennic.com
Confidential
___________________________________________________

Jared Hanks wrote:
> Hello,
>  
> I'm having some issues trying to attach a .doc attachment that is 4MB.  
> I have the following set in my RT Config:
>  
> RT::VERSION 3.6.1
> RT::MaxAttachmentSize 10000000
>  
> The above setting is 10MB, so I'm not quite sure why it would not be 
> allowed to attach.  Is there another place I need to check for 
> attachment size?
>  
> Any help is greatly appreciated.
>  
> Thanks,
> Jared
>  
> 
> 
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