[rt-users] Attachments aren't attaching

[Drew Barnes]

check the max_packet_size (or whatever it is) in my.cnf if you are using 
mysql?

Jared Hanks wrote:
> Hello,
>  
> I'm having some issues trying to attach a .doc attachment that is 
> 4MB.  I have the following set in my RT Config:
>  
> RT::VERSION 3.6.1
> RT::MaxAttachmentSize 10000000
>  
> The above setting is 10MB, so I'm not quite sure why it would not be 
> allowed to attach.  Is there another place I need to check for 
> attachment size?
>  
> Any help is greatly appreciated.
>  
> Thanks,
> Jared
>  
>
>
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