[rt-users] e-mail not working

Jeffrey Lee jeffrey_lee at harvard.edu
Thu Jan 31 11:04:27 EST 2008


Hi guys,
 
So I finally got Rt up and running but i am having problems with the
outgoing e-mail. The only time RT will send an e-mail is if I manually type
an e-mail within the CC field of a ticket and update it. It will not send to
a requestor nor a user when they are assigned a ticket. This is probably a
simple fix. Any ideas?
 
-Jeff
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