[rt-users] e-mail not working

Jeffrey Lee jeffrey_lee at harvard.edu
Thu Jan 31 15:05:29 EST 2008

How would I check if it is in disabled mode?


-----Original Message-----
From: Drew Barnes [mailto:barnesaw at ucrwcu.rwc.uc.edu] 
Sent: Thursday, January 31, 2008 2:05 PM
To: Jeffrey Lee
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] e-mail not working

Have you checked to make sure scrips are not in disabled mode?

Jeffrey Lee wrote:
> Hi guys,
> So I finally got Rt up and running but i am having problems with the 
> outgoing e-mail. The only time RT will send an e-mail is if I manually 
> type an e-mail within the CC field of a ticket and update it. It will 
> not send to a requestor nor a user when they are assigned a ticket.
> This is probably a simple fix. Any ideas?
> -Jeff
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