[rt-users] e-mail not working

[Jeffrey Lee]

Seems that all the scrips are not set to disabled.

-Jeff 

-----Original Message-----
From: Drew Barnes [mailto:barnesaw at ucrwcu.rwc.uc.edu] 
Sent: Thursday, January 31, 2008 3:10 PM
To: Jeffrey Lee
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] e-mail not working

Stage, not mode.  Edit the scrip in the UI and check that the stage is not
set to Disabled.

Jeffrey Lee wrote:
> How would I check if it is in disabled mode?
>
> -Jeff
>
> -----Original Message-----
> From: Drew Barnes [mailto:barnesaw at ucrwcu.rwc.uc.edu]
> Sent: Thursday, January 31, 2008 2:05 PM
> To: Jeffrey Lee
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] e-mail not working
>
> Have you checked to make sure scrips are not in disabled mode?
>
> Jeffrey Lee wrote:
>   
>> Hi guys,
>>  
>> So I finally got Rt up and running but i am having problems with the 
>> outgoing e-mail. The only time RT will send an e-mail is if I 
>> manually type an e-mail within the CC field of a ticket and update 
>> it. It will not send to a requestor nor a user when they are assigned a
ticket.
>> This is probably a simple fix. Any ideas?
>>  
>> -Jeff
>> ---------------------------------------------------------------------
>> -
>> --
>>
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>
>