[rt-users] Trouble with LDAP authentication (equivalent config)

Tom Lanyon tom at netspot.com.au
Wed Jul 2 10:11:04 EDT 2008

On 02/07/2008, at 10:43 PM, mailing list wrote:

> --- On Tue, 7/1/08, Tom Lanyon <tom at netspot.com.au> wrote:
>> Do you have SELinux enabled? Check your /var/log/audit/audit.log for
>> any 'denied' messages and repair them. You might need to create a
>> policy which allows Apache (mod_perl) or FastCGI processes to connect
>> to LDAP(S) via TCP.
> SELinux is disabled (from /etc/selinux/config) and I do not have  
> the /var/log/audit/audit.log file (this is for SELinux specifically  
> I take it?).
> Regards,
> Mike

Remember to CC the list.

Yes, audit.log is created by auditd, the selinux auditing daemon.

If that's not the case, I'm not sure as I haven't dealt with the LDAP  
authentication. However, I'd be checking the RT log for either errors  
loading the LDAP module being used (Net::LDAP?), or errors produced by  
that module. Also test whether Net::LDAP and RT::Authen::ExternalAuth  
are installed (and installed for the correct Perl).


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