[rt-users] Customers can set AdminCCs on tickets
Kenneth Crocker
KFCrocker at lbl.gov
Thu Jul 3 12:49:51 EDT 2008
Andrew,
See the attached list of rights. It works for us.
Kenn
LBNL
On 7/3/2008 5:46 AM, Andrew Lewis wrote:
> On my RT system (3.6.6), which is undesirable.
>
> I've been unable to figure out why this is. Here are the rights which
> we've granted the group they're in:
>
> OwnTicket (Immediately became suspicious of this, but revoking this
> right seems ineffective)
> ReplyToTicket
> SeeQueue
> ShowTicket
>
> Any ideas would be appreciated.
>
> Best,
> -AL.
>
>
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