[rt-users] custom ticket responder message

[Emmanuel Lacour]

On Fri, Jul 04, 2008 at 02:44:12AM +0800, Marvin Santos wrote:
> How can I create a custom ticket responder message if RT receives an email
> with specific subject?

You have to write your own condition scrip and template. You can maybe
find help in examples of custom scrips/templates here
http://wiki.bestpractical.com/view/Contributions.