[rt-users] custom ticket responder message

Emmanuel Lacour elacour at easter-eggs.com
Fri Jul 4 03:33:51 EDT 2008

On Fri, Jul 04, 2008 at 02:44:12AM +0800, Marvin Santos wrote:
> How can I create a custom ticket responder message if RT receives an email
> with specific subject?

You have to write your own condition scrip and template. You can maybe
find help in examples of custom scrips/templates here

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