[rt-users] Permission problem when setting Depends On for ticket you do not have access to.

Richard Hartmann richih.mailinglist at gmail.com
Sat Jul 5 07:53:25 EDT 2008

Hi all,

I have the following situtation:

User Alice has access to queue Foo, but not queue Bar. Alice files ticket
#1337 in queue Bar. As she is the requestor, she may see that one ticket
from Bar.
Yet, Alice will not be able to make ticket #4711, which is in Foo, depend
on #1337.

This is the current state in our RT. We would, of course, want Alice be
able to define these dependencies. This particular instance of RT is
version 3.6.3.

Thanks for all help,

More information about the rt-users mailing list