[rt-users] RT Question: Reporting, Any current add on packages

Jesse Vincent jesse at bestpractical.com
Sun Jul 6 16:15:26 EDT 2008

On Jun 6, 2008, at 5:53 PM, Leal, Mario A. wrote:

> Hello,
> So, my boss stepped in and loves the test implementation of RT.   
> Looks like he’d want to use it.  However, he doesn’t like the lite  
> reporting features.
> I was perusing the list for reporting packages and it seems  
> statistics3 is no longer in “full” development.
> What is everyone doing for reporting?  You know how bosses are.  He  
> wants to be able to report on everything under the sun.

We (BPS) created an RTx::ActivityReports and 3.8 adds automated  
dashboarding.  Of course, at the end of the day, RT uses an SQL  
database and you can point a tool like Business Objects or Crystal at  


> Thanks in Advance,
> Mario A. Leal, Jr.
> Senior Systems Analyst
> Huston-Tillotson University
> 900 Chicon Street
> Austin, TX 78702-2795
> 512.505.3009 (o)
> 512.505.3190 (f)
> maleal at htu.edu
> ******************
> Hear a beautiful rendition of The Star Spangled Banner:
> http://www.youtube.com/watch?v=QKCVS57j284
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20080706/b03a6c05/attachment.htm>

More information about the rt-users mailing list