[rt-users] changing due dates (or other fields) on transactions
The Anarcat
anarcat at anarcat.ath.cx
Mon Jul 7 14:47:25 EDT 2008
Well, that's not what I'm looking for.. :) I know I can do that, what I
would like to do is to expose *some* fields in the "Correspond/Reply"
screen so that I don't have to click around as much.
Right now I need to do this:
1. Click reply
2. fill in a reply
3. click update
4. click "Dates"
5. enter a date
6. click update
I would like to do this:
1. click reply
2. fill in a reply and a due date
3. click update
:)
A.
On Mon, Jul 07, 2008 at 11:20:13AM -0700, Kenneth Crocker wrote:
> a.
>
> When you are in the ticket, click "Dates" and put in the appropriate
> date, then click "save changes".
>
>
> Kenn
> LBNL
>
> On 7/7/2008 10:23 AM, The Anarcat wrote:
>> Hello!
>>
>> How would I go around making RT allow me to change the due dates and
>> other fields when I update a ticket?
>>
>> a.
>>
>>
>>
>> ------------------------------------------------------------------------
>>
>> _______________________________________________
>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>
>> Community help: http://wiki.bestpractical.com
>> Commercial support: sales at bestpractical.com
>>
>>
>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>> Buy a copy at http://rtbook.bestpractical.com
>
--
-------------- next part --------------
A non-text attachment was scrubbed...
Name: signature.asc
Type: application/pgp-signature
Size: 189 bytes
Desc: Digital signature
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20080707/d07c9524/attachment.sig>
More information about the rt-users
mailing list