[rt-users] changing due dates (or other fields) on transactions

The Anarcat anarcat at anarcat.ath.cx
Mon Jul 7 14:47:25 EDT 2008


Well, that's not what I'm looking for.. :) I know I can do that, what I
would like to do is to expose *some* fields in the "Correspond/Reply"
screen so that I don't have to click around as much.

Right now I need to do this:

 1. Click reply
 2. fill in a reply
 3. click update
 4. click "Dates"
 5. enter a date
 6. click update

I would like to do this:

 1. click reply
 2. fill in a reply and a due date
 3. click update

:)

A.

On Mon, Jul 07, 2008 at 11:20:13AM -0700, Kenneth Crocker wrote:
> a.
>
> 	When you are in the ticket, click "Dates" and put in the appropriate  
> date, then click "save changes".
>
>
> Kenn
> LBNL
>
> On 7/7/2008 10:23 AM, The Anarcat wrote:
>> Hello!
>>
>> How would I go around making RT allow me to change the due dates and
>> other fields when I update a ticket?
>>
>> a.
>>
>>
>>
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