[rt-users] internal error 500

Marvin Santos marvs007 at gmail.com
Mon Jul 7 15:08:54 EDT 2008


I've just setup a new rt-3.6.7 on apache2 with fastcgi but received an
internal server error 500  when trying to view the site. I looked over my
server logs below:

[Mon Jul 07 18:53:56 2008] [error] [client 10.110.18.3] FastCGI: comm with
server "/usr/local/rt/bin/mason_handler.fcgi" aborted: idle timeout (120
sec)
[Mon Jul 07 18:53:56 2008] [error] [client 10.110.18.3] FastCGI: incomplete
headers (0 bytes) received from server
"/usr/local/rt/bin/mason_handler.fcgi"

I've followed the installation steps here:

http://www.sun.com/bigadmin/features/articles/req_track_2.html

Did I missed some thing?

Thanks!

Marvin.
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