[rt-users] internal error 500

[Chaim Rieger]

Marvin Santos wrote:
> I've just setup a new rt-3.6.7 on apache2 with fastcgi but received an 
> internal server error 500  when trying to view the site. I looked over 
> my server logs below:
>
> [Mon Jul 07 18:53:56 2008] [error] [client 10.110.18.3 
> <http://10.110.18.3>] FastCGI: comm with server 
> "/usr/local/rt/bin/mason_handler.fcgi" aborted: idle timeout (120 sec)
> [Mon Jul 07 18:53:56 2008] [error] [client 10.110.18.3 
> <http://10.110.18.3>] FastCGI: incomplete headers (0 bytes) received 
> from server "/usr/local/rt/bin/mason_handler.fcgi"
>
check the permissions on your rt dir

-- 
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Chaim Rieger