[rt-users] problems with install

J.P. Racine racinejp at vianet.ca
Tue Jul 8 11:35:16 EDT 2008

Bo, you need to edit the etc/RT_SiteConfig.pm file to include the 
database connection info ( as well as other critical config info ).

Set($DatabaseName , 'rt3');
Set($DatabaseType , 'mysql');
Set($DatabaseUser, "root");
Set($DatabasePassword , 'yourpassword');

Have another look at the install doc - the RT_SiteConfig configuration 
step comes before initializing the db.

Bo Lynch wrote:
> Trying to install RT 3.6.7 on CentOS,MYSQL box. When trying to run the
> make initialize-database I get
> DBI connect(';host=localhost','root',...) failed: Access denied for user
> 'root'@'localhost' (using password: YES) at
> //opt/rt3/sbin/rt-setup-database line 105
> Failed to connect to dbi:mysql:;host=localhost as root: Access denied for
> user 'root'@'localhost' (using password: YES) at
> //opt/rt3/sbin/rt-setup-database line 105, <STDIN> line 1.
> make: *** [initialize-database] Error 255
> I am able to login to mysql as root with the password that I supplied with
> make. Could someone point me in the right direction.
> Thanks

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