[rt-users] UPDATE: RT DOWN - Error message starting Apache

[Chaim Rieger]

turn off auto updates, tis a bad idea

Leal, Mario A. wrote:
>
> I appreciate your responses.
>
> OK. I don’t know exactly what caused it.
>
> I ran this command and apache started:
>
> ---snip---
>
> perl –MCPAN –e ‘install File::Temp’
>
> ---snip---
>
> Everything seems to be normal.
>
> I would like to understand why it happened. How do you handle system 
> updates? I use yum-updatesd as a service.
>
> BTW-My machine is a CentOS 5 box using Apache 2, MySQL 5 and perl 5.8.8
>
> Thanks, again!!
>
> *Mario A. Leal, Jr.*
>
> /Senior Systems Analyst/
>
> Huston-Tillotson University
>
> 900 Chicon Street
>
> Austin, TX 78702-2795
>
> 512.505.3009 (o)
>
> 512.505.3190 (f)
>
> maleal at htu.edu <mailto:maleal at htu.edu>
>
> ******************
>
> Hear a beautiful rendition of The Star Spangled Banner:
>
> http://www.youtube.com/watch?v=QKCVS57j284
>
> *From:* Leal, Mario A.
> *Sent:* Tuesday, July 08, 2008 12:52 PM
> *To:* 'rt-users at lists.bestpractical.com'
> *Subject:* RT DOWN - Error message starting Apache
>
> Hello,
>
> I think YUM broke something last night. Upon a reboot today, apache 
> will not start. In /var/log/httpd/error_log, I get this error:
>
> ---snip---
>
> [Tue Jul 08 12:45:03 2008] [error] File::Temp version 0.18 
> required--this is only version 0.16 at 
> /usr/lib/perl5/site_perl/5.8.8/MIME/Tools.pm line 14.\nBEGIN 
> failed--compilation aborted at 
> /usr/lib/perl5/site_perl/5.8.8/MIME/Tools.pm line 14.\nCompilation 
> failed in require at /usr/lib/perl5/site_perl/5.8.8/MIME/Entity.pm 
> line 233.\nBEGIN failed--compilation aborted at 
> /usr/lib/perl5/site_perl/5.8.8/MIME/Entity.pm line 233.\nCompilation 
> failed in require at /opt/rt3/lib/RT/I18N.pm line 64.\nBEGIN 
> failed--compilation aborted at /opt/rt3/lib/RT/I18N.pm line 
> 64.\nCompilation failed in require at /opt/rt3/lib/RT.pm line 
> 50.\nBEGIN failed--compilation aborted at /opt/rt3/lib/RT.pm line 
> 50.\nCompilation failed in require at /opt/rt3/bin/webmux.pl line 
> 68.\nBEGIN failed--compilation aborted at /opt/rt3/bin/webmux.pl line 
> 68.\nCompilation failed in require at (eval 2) line 1.\n
>
> [Tue Jul 08 12:45:03 2008] [error] Can't load Perl file: 
> /opt/rt3/bin/webmux.pl for server helpdesk.htu.edu:0, exiting...
>
> ---snip---
>
> Can anyone give me advice as to the problem and possible fixes? This 
> is a production server and it is down.
>
> *Mario A. Leal, Jr.*
>
> /Senior Systems Analyst/
>
> Huston-Tillotson University
>
> 900 Chicon Street
>
> Austin, TX 78702-2795
>
> 512.505.3009 (o)
>
> 512.505.3190 (f)
>
> maleal at htu.edu <mailto:maleal at htu.edu>
>
> ******************
>
> Hear a beautiful rendition of The Star Spangled Banner:
>
> http://www.youtube.com/watch?v=QKCVS57j284
>
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>
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-- 
--
Chaim Rieger