[rt-users] Extra Buttons/Links for Display.html

Ruslan Zakirov ruz at bestpractical.com
Thu Jul 10 20:11:59 EDT 2008

Actually in this case you can use callbacks, read about that on the
wiki. Callbacks is better way than local/html dir.

On Fri, Jul 11, 2008 at 2:04 AM, Kenneth Crocker <KFCrocker at lbl.gov> wrote:
> Scott,
>        Copy  the "Tabs" file from "/share/html/Ticket/Elements/" to your local
> directory "/local/html/Ticket/Elements". You may have to create some of
> those "local" directories if you have never done this before. Once you
> have a "local" version of the "Tabs" file, you will need to look inside
> to see how those tab options are set up. I re-wrote most of the whole
> section (after lines # 153 and @44) to get what I wanted. I also had to
> play with it a bit to get the desired actions & results. Hey, that's
> what testing is for, right? Hope this helps.
> Kenn
> On 7/10/2008 2:33 PM, Scott Benson wrote:
>> Hello,
>>     I'd like to add some links where "Open" "Comment" "Reply" "Resolve"
>> are.  I'd like to add a "Quick Resolve" and a "Stall" link if possible.
>> I know that
>> http://Domain/Ticket/Display.html?Status=resolved&id=12345
>> http://Domain/Ticket/Display.html?Status=stalled&id=12345
>> Will work, I just don't know how to get them up there, and Show up like
>> the "Open" shows up only when the ticket is in a status other than open.
>>   IE: Quick Resolve will be hidden when the ticket is resolved, etc...
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Best regards, Ruslan.

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