[rt-users] Merged tickets are sloooow after upgrade to 3.6.6 - Locking problem?

Franz Georg Köhler lists at openunix.de
Sat Jul 12 16:15:33 EDT 2008


Hello everyone,


I solved this problem by setting the mySQL setting low_priority_updates
to 1 .


You kmight want to try this option if your installation is slow in
displaying merged tickets.




Best regards,



On Di, Jul 01, 2008 at 03:30:00 +0200, Franz Georg Köhler <lists at openunix.de> wrote:
> Hello everyone,
> 
> after upgrading to V3.6.6 merged tickets are really slow.
> 
> After doing a bit research, I saw a lot of MySQL entrys stating that
> get_lock queries took a long time:
> 
> # Query_time: 69  Lock_time: 0  Rows_sent: 1  Rows_examined: 0
> use rtdb;
> SELECT GET_LOCK('Apache-Session-1b11b6323211dc42ec9d40473784e254',
> 3600);
> 
> I first converted the table to innodb and then changed the session
> backend to Apache::Session::File.  Now the mysql log entries are gone
> but the ticket system is not faster than before...
> 
> However, this does only affect merged tickets.
> 
> It seems that rt locks and tries to access the locked data in some way                                                                                                                             
> because it used to be two tickets?
> 
> 
> Has anyone else experienced this behaviour and dound a solution?
> 
> 
> 
> Best regards,
> 
> 
> 
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