[rt-users] New install of RT 3.8.0 - Another Logo Issue

Wayne Richardson wayne at fsckin.com
Tue Jul 15 05:19:13 EDT 2008

When I attempt to access the logo directly at
http://localhost/rt/NoAuth/images/bplogo.gif, I get this error:
Can't locate object method "header_out" via package
"Apache2::RequestRec" at /opt/rt3/share/html/dhandler line 53.

Line 53 it is refering to:
$r->header_out( Status => '404 File not found' );

Mind you, this is a *brand* new OS installation, installed from
source, perl modules installed, etc.  If I add PerlModule
Apache2::compat into my apache2 config, it actually displays a
"proper" 404, but is

Here's my /etc/apache2/sites-available - my daft powers of Google-Fu
point me in this direction.

NameVirtualHost *
<VirtualHost *>

    ServerName localhost

    DocumentRoot /opt/rt3/share/html
    AddDefaultCharset UTF-8

    # optional apache logs for RT
    # ErrorLog /opt/rt3/var/log/apache.error
    # TransferLog /opt/rt3/var/log/apache.access

    #PerlModule Apache::DBI
    #PerlModule Apache2::compat
    PerlRequire /opt/rt3/bin/webmux.pl

    <Location /NoAuth/images>
        SetHandler default
    <Location />
        SetHandler perl-script
        PerlHandler RT::Mason


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