[rt-users] Permissions by custom field

Todd Chapman todd at chaka.net
Tue Jul 15 13:12:40 EDT 2008

I described it very early in this thread. Basically:

1. create a group for each customer.
2. create a scrip that assigns that group as a Cc to the ticket when
the ticket is created.
3. give ShowTicket to the Cc role.

On Tue, Jul 15, 2008 at 12:19 PM, Rainer Duffner <rainer at ultra-secure.de> wrote:
> Todd Chapman schrieb:
>> It is possible without a special queue, and it's not that hard. :)
> OK, can you point me to where this is described?
> Or describe it yourself?
> Because I was looking for it very long in the wiki and couldn't find it ;-)
> Best Regards,
> Rainer

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