[rt-users] Simple Search function

Jake Zack jake.zack at cira.ca
Wed Jul 16 14:14:29 EDT 2008

What modifications would need to be made to make the Simple Search  
function accept more than one word?

It can do two words when the search terms are put in single  
quotes...but the string has to match exactly a string in the Subject.

If the ticket subject is "barack obama beat hillary clinton"...a  
search for:

barack obama

...yields no results...but...

'barack obama'

...does yield results.

I can't seem to find a way to make it accept a search phrase such as:

barack hillary

and yield a result.

And yes, I know the advanced search feature can be used...but I'm  
told that that is too cumbersome for the average user.

Any help would be appreciated.


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