[rt-users] Installation of RTFM 2.2.1 and RT 3.8.0 on Debian Etch fails however 3.6.7 works fine ?
Cameron Batt
cbatt at yourtutor.com.au
Fri Jul 18 00:17:50 EDT 2008
I'm trying to do a fresh install of RT 3.8.0 on Debian Etch machine. I can
install RT 3.6.7 and RTFM 2.2.1 with no problems on the same machine I
remove RT 3.6.7. Then when trying to install (not upgrade) RT 3.8.0 I get
some errors at the install step. See output below
--------------------------------------------------------
liberty1:/tmp/rt-3.8.0# make install
/usr/bin/perl ./sbin/rt-test-dependencies --verbose --with-mysql
--with-modperl2perl:
>=5.8.3(5.8.8)...found
users:
rt group (www-data)...found
bin owner (root)...found
libs owner (root)...found
libs group (bin)...found
web owner (www-data)...found
web group (www-data)...found
CLI dependencies:
Term::ReadKey...found
Getopt::Long >= 2.24...found
HTTP::Request::Common...found
Term::ReadLine...found
Text::ParseWords...found
LWP...found
CORE dependencies:
Class::ReturnValue >= 0.40...found
Text::Quoted >= 2.02...found
CSS::Squish >= 0.06...found
Encode >= 2.13...found
Module::Versions::Report >= 1.05...found
MIME::Entity >= 5.425...found
DBI >= 1.37...found
Locale::Maketext::Lexicon >= 0.32...found
Devel::StackTrace >= 1.19...found
Digest::base...found
Time::ParseDate...found
File::Temp >= 0.18...found
Locale::Maketext >= 1.06...found
Tree::Simple >= 1.04...found
Text::Template...found
Scalar::Util...found
HTML::Scrubber >= 0.08...found
File::Spec >= 0.8...found
Calendar::Simple...found
DBIx::SearchBuilder >= 1.53...found
Mail::Mailer >= 1.57...found
File::ShareDir...found
Regexp::Common...found
Digest::MD5 >= 2.27...found
HTML::Entities...found
Cache::Simple::TimedExpiry...found
File::Glob...found
Locale::Maketext::Fuzzy...found
Time::HiRes...found
Text::Wrapper...found
Log::Dispatch >= 2.0...found
UNIVERSAL::require...found
Email::Address...found
DASHBOARDS dependencies:
HTML::RewriteAttributes >= 0.02...found
MIME::Types...found
GD dependencies:
GD::Text...found
GD...found
GD::Graph...found
GPG dependencies:
PerlIO::eol...found
GnuPG::Interface...found
ICAL dependencies:
Data::ICal...found
MAILGATE dependencies:
Pod::Usage...found
HTML::TreeBuilder...found
Getopt::Long...found
HTML::FormatText...found
LWP::UserAgent...found
MASON dependencies:
Storable >= 2.08...found
CSS::Squish >= 0.06...found
Apache::Session >= 1.53...found
Errno...found
Devel::StackTrace >= 1.19...found
CGI::Cookie >= 1.20...found
Text::WikiFormat >= 0.76...found
XML::RSS >= 1.05...found
HTML::Mason >= 1.36...found
Digest::MD5 >= 2.27...found
MODPERL2 dependencies:
CGI >= 3.38...found
Apache::DBI...found
HTML::Mason >= 1.36...found
MYSQL dependencies:
DBD::mysql >= 2.1018...found
SMTP dependencies:
Net::SMTP...found
STANDALONE dependencies:
Net::Server::PreFork...found
Net::Server...found
HTTP::Server::Simple >= 0.34...found
HTTP::Server::Simple::Mason >= 0.09...found
All dependencies have been found.
/usr/bin/install -c -m 0755 -o root -g www-data -d /opt/rt3/etc
/usr/bin/install -c -m 0440 -o root -g www-data etc/RT_Config.pm
/opt/rt3/etc/RT_Config.pm
[ -f /opt/rt3/etc/RT_SiteConfig.pm ] || /usr/bin/install -c -m 0640 -o root
-g www-data etc/RT_SiteConfig.pm /opt/rt3/etc/RT_SiteConfig.pm
Installed configuration. About to install RT in /opt/rt3
/usr/bin/install -c -m 0755 -d /opt/rt3/var/log
/usr/bin/install -c -m 0770 -d /opt/rt3/var/mason_data
/usr/bin/install -c -m 0770 -d /opt/rt3/var/mason_data/cache
/usr/bin/install -c -m 0770 -d /opt/rt3/var/mason_data/etc
/usr/bin/install -c -m 0770 -d /opt/rt3/var/mason_data/obj
/usr/bin/install -c -m 0770 -d /opt/rt3/var/session_data
/usr/bin/install -c -m 0755 -d /opt/rt3/share/html
/usr/bin/install -c -m 0755 -d /opt/rt3/local/html
/usr/bin/install -c -m 0755 -d /opt/rt3/local/etc
/usr/bin/install -c -m 0755 -d /opt/rt3/local/lib
/usr/bin/install -c -m 0755 -d /opt/rt3/local/plugins
/usr/bin/install -c -m 0755 -d /opt/rt3/local/po
[ -d /opt/rt3/lib ] || /usr/bin/install -c -m 0755 -d /opt/rt3/lib
cd lib && find . -type d -name .svn -prune -o -type d -exec /usr/bin/install
-c -m 0755 -d /opt/rt3/lib/{} \;
cd lib && find . -type d -name .svn -prune -o -type f -exec /usr/bin/install
-c -m 0644 {} /opt/rt3/lib/{} \;
/usr/bin/install -c -m 0755 -d /opt/rt3/etc
cd etc && /usr/bin/install -c -m 0644 acl.Informix acl.Pg acl.Oracle
acl.mysql acl.Sybase schema.Informix schema.Pg schema.Oracle schema.mysql
schema.mysql-4.1 schema.Sybase schema.SQLite initialdata /opt/rt3/etc/
/usr/bin/install -c -m 0755 -d /opt/rt3/bin
cd bin && /usr/bin/install -c -o root -g www-data -m 0755 webmux.pl
rt-mailgate rt rt-crontool standalone_httpd mason_handler.scgi
mason_handler.fcgi mason_handler.svc /opt/rt3/bin/
/usr/bin/install -c -m 0755 -d /opt/rt3/sbin
cd sbin && /usr/bin/install -c -o root -g www-data -m 0755 rt-dump-database
rt-setup-database rt-email-digest rt-email-dashboards rt-email-group-admin
rt-server rt-test-dependencies rt-clean-sessions rt-shredder /opt/rt3/sbin/
[ -d /opt/rt3/share/html ] || /usr/bin/install -c -m 0755 -d
/opt/rt3/share/htmlcd share/html && find . -type d -name .svn -prune -o
-type d -exec /usr/bin/install -c -m 0755 -d /opt/rt3/share/html/{} \;
cd share/html && find . -type d -name .svn -prune -o -type f -exec
/usr/bin/install -c -m 0644 {} /opt/rt3/share/html/{} \;
cd local/html && find . -type d -name .svn -prune -o -type d -exec
/usr/bin/install -c -m 0755 -d /opt/rt3/local/html/{} \;
/bin/sh: line 0: cd: local/html: No such file or directory
make: [local-install] Error 1 (ignored)
cd local/html && find . -type d -name .svn -prune -o -type f -exec
/usr/bin/install -c -m 0644 {} /opt/rt3/local/html/{} \;
/bin/sh: line 0: cd: local/html: No such file or directory
make: [local-install] Error 1 (ignored)
cd local/po && find . -type d -name .svn -prune -o -type d -exec
/usr/bin/install -c -m 0755 -d /opt/rt3/local/po/{} \;
/bin/sh: line 0: cd: local/po: No such file or directory
make: [local-install] Error 1 (ignored)
cd local/po && find . -type d -name .svn -prune -o -type f -exec
/usr/bin/install -c -m 0644 {} /opt/rt3/local/po/{} \;
/bin/sh: line 0: cd: local/po: No such file or directory
make: [local-install] Error 1 (ignored)
cd local/etc && find . -type d -name .svn -prune -o -type d -exec
/usr/bin/install -c -m 0755 -d /opt/rt3/local/etc/{} \;
/bin/sh: line 0: cd: local/etc: No such file or directory
make: [local-install] Error 1 (ignored)
cd local/etc && find . -type d -name .svn -prune -o -type f -exec
/usr/bin/install -c -m 0644 {} /opt/rt3/local/etc/{} \;
/bin/sh: line 0: cd: local/etc: No such file or directory
make: [local-install] Error 1 (ignored)
# RT 3.0.0 - RT 3.0.2 would accidentally create a file instead of a dir
[ -f /opt/rt3/share/doc ] && rm /opt/rt3/share/doc
make: [doc-install] Error 1 (ignored)
[ -d /opt/rt3/share/doc ] || /usr/bin/install -c -m 0755 -d
/opt/rt3/share/doc
/usr/bin/install -c -m 0644 ./README /opt/rt3/share/doc/
# Make the libraries readable
chmod 0755 /opt/rt3
chown -R root /opt/rt3/lib
chgrp -R bin /opt/rt3/lib
chmod -R u+rwX,go-w,go+rX /opt/rt3/lib
chmod 0755 /opt/rt3/bin
chmod 0755 /opt/rt3/bin
chmod 0755 /opt/rt3/etc
cd /opt/rt3/etc && chmod 0400 acl.Informix acl.Pg acl.Oracle acl.mysql
acl.Sybase schema.Informix schema.Pg schema.Oracle schema.mysql
schema.mysql-4.1 schema.Sybase schema.SQLite initialdata
#TODO: the config file should probably be able to have its
# owner set separately from the binaries.
chown -R root /opt/rt3/etc
chgrp -R www-data /opt/rt3/etc
chmod 0440 /opt/rt3/etc/RT_Config.pm
chmod 0640 /opt/rt3/etc/RT_SiteConfig.pm
# Make the system binaries
cd /opt/rt3/bin && ( chmod 0755 webmux.pl rt-mailgate rt rt-crontool
standalone_httpd mason_handler.scgi mason_handler.fcgi mason_handler.svc ;
chown root webmux.pl rt-mailgate rt rt-crontool standalone_httpd
mason_handler.scgi mason_handler.fcgi mason_handler.svc; chgrp www-data
webmux.pl rt-mailgate rt rt-crontool standalone_httpd mason_handler.scgi
mason_handler.fcgi mason_handler.svc)
# Make the system binaries executable also
cd /opt/rt3/sbin && ( chmod 0755 rt-dump-database rt-setup-database
rt-email-digest rt-email-dashboards rt-email-group-admin rt-server
rt-test-dependencies rt-clean-sessions rt-shredder ; chown root
rt-dump-database rt-setup-database rt-email-digest rt-email-dashboards
rt-email-group-admin rt-server rt-test-dependencies rt-clean-sessions
rt-shredder; chgrp www-data rt-dump-database rt-setup-database
rt-email-digest rt-email-dashboards rt-email-group-admin rt-server
rt-test-dependencies rt-clean-sessions rt-shredder)
# Make the web ui readable by all.
chmod -R u+rwX,go-w,go+rX /opt/rt3/share/html \
/opt/rt3/local/html \
/opt/rt3/local/po
chown -R root /opt/rt3/share/html \
/opt/rt3/local/html
chgrp -R bin /opt/rt3/share/html \
/opt/rt3/local/html
# Make the web ui's data dir writable
chmod 0770 /opt/rt3/var/mason_data \
/opt/rt3/var/session_data
chown -R www-data /opt/rt3/var/mason_data \
/opt/rt3/var/session_data
chgrp -R www-data /opt/rt3/var/mason_data \
/opt/rt3/var/session_data
Congratulations. RT is now installed.
You must now configure RT by editing /opt/rt3/etc/RT_SiteConfig.pm.
(You will definitely need to set RT's database password in
/opt/rt3/etc/RT_SiteConfig.pm before continuing. Not doing so could be
very dangerous. Note that you do not have to manually add a
database user or set up a database for RT. These actions will be
taken care of in the next step.)
After that, you need to initialize RT's database by running
'make initialize-database'
--------------------------------
RT still seems to work after i make initialize-database although when I go
to install RTFM I cannot complete the initialize-database step.
Getting the error
------------
Now populating database schema.
Couldn't finish 'schema' step.
ERROR: Couldn't find schema file(s) '*'
...returned with error: 65280
make: *** [initialize-database] Error 255
-------------
Im not sure if these are related, any help would be greatly appreciated
Cheers
Cameron
--
Cameron Batt
Tutoring Australasia - BRW Fast Starter 2008
Level 1, 296-298 Willoughby Road
Naremburn NSW 2065
p +61 2 9906 2700
f +61 2 9906 2776
e cbatt at yourtutor.com.au
w yourtutor.com.au
** Visit our blog at: yourtutor.com.au/blog **
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