[rt-users] 2 questions about RT 3.8

[Jesse Vincent]

On Jul 19, 2008, at 4:37 PM, jmoseley at corp.xanadoo.com wrote:

>>> 1) Is email completion supposed to work out of the box?
>
>> Are you talking about when adding people via the 'People' section of
>> the ticket? If so, I've noticed that I used to be able to put
>> usernames in the "Email" field, but now that doesn't work.
>
> You are correct.  I'd love for this missing shortcut to return.
>

Huh. I never knew that worked, but I don't find it objectionable. Can  
someone open a ticket?  (Note that _autocomplete_ as such has never  
been in the core of RT. I think that was the original requestor's  
question.)


>>> 2) It seems that the search feature used to (maybe I am wrong  
>>> here, or
> maybe I customized something and didn't re-add it in) used to search  
> the
>>> requestors field and the subject line, but now only searches the  
>>> subject
> line?
>
>> In 3.8, the search feature appears to search Subject and Owner of  
>> Open
> tickets.
>
> Verified that as well.  I'd like to be able search requestors and all
> tickets, not just open tickets.  Perhaps this is just a bug.
>

This is definitely a bug. Please open a ticket and we'll try to sort  
it for 3.8.1
>
>
> James Moseley
>
>
>
>
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