[rt-users] 2 questions about RT 3.8

jmoseley at corp.xanadoo.com jmoseley at corp.xanadoo.com
Sat Jul 19 16:37:20 EDT 2008

>>1) Is email completion supposed to work out of the box?

>Are you talking about when adding people via the 'People' section of
>the ticket? If so, I've noticed that I used to be able to put
>usernames in the "Email" field, but now that doesn't work.

You are correct.  I'd love for this missing shortcut to return.

>>2) It seems that the search feature used to (maybe I am wrong here, or
maybe I customized something and didn't re-add it in) used to search the
>>requestors field and the subject line, but now only searches the subject

>In 3.8, the search feature appears to search Subject and Owner of Open

Verified that as well.  I'd like to be able search requestors and all
tickets, not just open tickets.  Perhaps this is just a bug.

James Moseley

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