[rt-users] RT 3.8.0 rich text color problems

[Jesse Vincent]

On Jul 16, 2008, at 8:01 PM, jmoseley at corp.xanadoo.com wrote:

> Looking through the RT_Config.pm file, I've set this in my site config
> file:
>
> Set($PreferRichText, 1);
>
> However, colored text still does not display in emails sent by RT  
> nor in
> the ticket display view - only while creating text while commenting,
> replying, etc.  Bold and italicized email displays, but not color.
>
> No big deal, just thought I'd pass this along.

I suspect our html-cleaning stuff is stripping out the color on  
display. That could probably get relaxed if people think it's a good  
idea.

-j
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> James Moseley
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>             James
>             Moseley/BTV/PEGAS
>              
> US                                                         To
>                                       rt-users at lists.bestpractical.com
>             07/16/2008  
> 03:18                                           cc
>             PM
>                                                                    
> Subject
>                                       RT 3.8.0 rich text color  
> problems
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> When replying or commenting on a ticket, I can see the text color,  
> if color
> is selected.  When viewing the source, I can also see the span tags.
>
> But after updating the ticket, the span tags disappear and thus the  
> color
> does too when displaying the ticket.
>
> Am I missing something in the configuration or do I need to make some
> changes to the theme files?
>
>
> James Moseley
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