[rt-users] Searching based on who created a ticket.

[Kevin Falcone]

On Jul 21, 2008, at 3:18 PM, Kenneth Crocker wrote:

> 	Actually, "CreatorId" and "RequestorId" are not necessarily the  
> same. I may "create" a ticket, then modify it to show you as the  
> "requestor" and those two fields would reflect that difference. In  
> this case, Richard wants only those tickets where he is "still" the  
> requestor". Just a thought.

I read Richard's email to say that he can't use Requestor because he  
often assigns the Requestor to
someone else after creating the ticket.

>>> Searching by Requestor is not possible as I frequently set others  
>>> to  be
>>> the requestor.

This seems to indicate that he wants Creator

-kevin

> On 7/21/2008 11:56 AM, Kevin Falcone wrote:
>> On Jul 21, 2008, at 9:31 AM, Richard Hartmann wrote:
>>> I was wondering if it's possible to search for all tickets created  
>>> by
>>> me. The interesting tickets would be the one created via web
>>> interface, but the ones created via email can be displayed, as well.
>>> Searching by Requestor is not possible as I frequently set others  
>>> to  be
>>> the requestor. With 3.8, I can not bookmark the tickets, but that  
>>> is  not
>>> an ideal solution.
>> Just search on Creator = 'yourusername'
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