[rt-users] Incorrect URLs in some searches after upgrade to rt 3.8.0

[Ruslan Zakirov]

I'm not sure where problem came from, but looks like your saved
searches have wrong format strings. Add __WebPath__ prefix to href
attribute of a tag like in default format.

To do that login as SuperUser into the UI -> Edit near a box on "RT At
Glance" -> "You can also edit the predefined search itself" ->
Advanced -> Change format -> Apply -> Update saved search.

On Tue, Jul 22, 2008 at 10:13 PM, Chris Crow <chrisc.email at abshernw.com> wrote:
> It seems to be affecting saved searches (custom searches, owned tickets,
> etc)
>
> Anytime I create a NEW server, it works fine.
>
> Chris Crow wrote:
>> For some reason, some of the links to tickets are using an incorrect URL.
>>
>> I just upgraded our test system to RT 3.8.0 from 3.6.5 (Which was a
>> debian native package). The previous config for the url was
>> <servername>/rt, the new url is simply <servername>.
>>
>> This works most of the time, except for some of the previous ticket
>> queries, which still use the old URLs.
>>
>> I've been hunting through the apache2 config data, and can't find
>> anything that would seem to affect it.
>>
>> I have also been looking around the database to see if there is a
>> reference there.
>>
>> I've attached my RT config files as well.
>> ------------------------------------------------------------------------
>>
>> _______________________________________________
>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>
>> Community help: http://wiki.bestpractical.com
>> Commercial support: sales at bestpractical.com
>>
>>
>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>> Buy a copy at http://rtbook.bestpractical.com
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>



-- 
Best regards, Ruslan.