[rt-users] Incorrect URLs in some searches after upgrade to rt 3.8.0

Chris Crow chrisc.email at abshernw.com
Thu Jul 24 10:48:01 EDT 2008


Chris Crow wrote:
> It seems to be affecting saved searches (custom searches, owned tickets, 
> etc)
>
> Anytime I create a NEW server, it works fine.
>
> Chris Crow wrote:
>   
>> For some reason, some of the links to tickets are using an incorrect URL.
>>
>> I just upgraded our test system to RT 3.8.0 from 3.6.5 (Which was a 
>> debian native package). The previous config for the url was 
>> <servername>/rt, the new url is simply <servername>.
>>
>> This works most of the time, except for some of the previous ticket 
>> queries, which still use the old URLs.
>>
>> I've been hunting through the apache2 config data, and can't find 
>> anything that would seem to affect it.
>>
>> I have also been looking around the database to see if there is a 
>> reference there.
>>
>> I've attached my RT config files as well.
>> ------------------------------------------------------------------------
>>
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>>
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>>     
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com
>
>   
I have gotten around the problem by putting this into my <VirtualHost> 
settings:

        RewriteRule ^/rt/(.*) http://rt.example.com/$1 [R]



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