[rt-users] RT version 3.8.0 and RT-Authen-ExternalAuth-0.05

Jason Doran Jason.Doran at nuim.ie
Fri Jul 25 06:29:43 EDT 2008

I have just installed RT 3.8.0 and RT-Authen-ExternalAuth-0.05.

*Before* I post a more detailed report, I just would like to know if  
is known to work with the new RT.

When I start apache I see this this is 'talking' initially to my  
but when I try to authenticate as an OpenLDAP user I get
"your username and password is incorrect".
I see no activity at this point on my OpenLDAP.

My RT_SiteConfig.pm ldap details look OK (although I do have some  
about some options)

I simply see in /var/log/messages: (I presume that  
Set($LogToSyslog    , 'debug');
gives the most details)

Jul 25 10:37:06 rt RT: FAILED LOGIN for jbloggs from 149.157.xx.yy (/ 

I see that RT-Authen-ExternalAuth is installed in:

[root at rt plugins]# pwd
[root at rt plugins]# ls

which is a different path [I think] to previous versions of RT.

Jason Doran
National University of Ireland, Maynooth

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