[rt-users] MySQL related Bugs in RT 3.8 while Upgrading from 3.6

Jesse Vincent jesse at bestpractical.com
Sat Jul 26 20:14:52 EDT 2008

On Jul 24, 2008, at 2:58 AM, Torben Nehmer wrote:

> Hi there,
> I have been testing the upgrade of our (originally Debian Based) RT  
> 3.6.5 installation to RT 3.8 and found two bugs in the process:
> First, the script generating the necessary code to convert the  
> Database from MySQL 4.0 to 4.1 and newer produces corrupt SQL at  
> least in my case here. It has several occurrences of constructs like  
> this:

Thank you. I've opened a ticket for this.

> The second problem I have tested so far only with the RT Standalone  
> server, I cannot say anything (yet) for other ways to run RT as I’m  
> still in the process of testing everything.
> At least Debian MySQL 5.0.51a does by default initialize all  
> connections in latin1 mode. So after converting the Database to  
> correct UTF-8, MySQL does automatically convert any columns known as  
> UTF-8 into the default connection charset latin1. This leads to all  
> broken non-ASCII Chars all over the site except the Attachments  
> (where RT itself appearantly does the conversion handling, as this  
> is a BINARY field).

How long has MySQL done that? I've never experienced it. Regardless,  
I've opened a ticket for this as well.

Thanks again for the report.

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