[rt-users] MySQL related Bugs in RT 3.8 while Upgrading from 3.6

Ruslan Zakirov ruz at bestpractical.com
Sun Jul 27 17:23:44 EDT 2008

On Sun, Jul 27, 2008 at 4:14 AM, Jesse Vincent <jesse at bestpractical.com> wrote:
> On Jul 24, 2008, at 2:58 AM, Torben Nehmer wrote:
> Hi there,
> I have been testing the upgrade of our (originally Debian Based) RT 3.6.5
> installation to RT 3.8 and found two bugs in the process:
> First, the script generating the necessary code to convert the Database from
> MySQL 4.0 to 4.1 and newer produces corrupt SQL at least in my case here. It
> has several occurrences of constructs like this:
> Thank you. I've opened a ticket for this.
> The second problem I have tested so far only with the RT Standalone server,
> I cannot say anything (yet) for other ways to run RT as I'm still in the
> process of testing everything.
> At least Debian MySQL 5.0.51a does by default initialize all connections in
> latin1 mode. So after converting the Database to correct UTF-8, MySQL does
> automatically convert any columns known as UTF-8 into the default connection
> charset latin1. This leads to all broken non-ASCII Chars all over the site
> except the Attachments (where RT itself appearantly does the conversion
> handling, as this is a BINARY field).
> How long has MySQL done that? I've never experienced it. Regardless, I've
> opened a ticket for this as well.
Heh, I've missed that as my mysql uses UTF-8 by default.

> Thanks again for the report.
> Jesse
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Best regards, Ruslan.

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