[rt-users] RT 3.6.4 MYSQL Backup

andrew fay andrew.fay at hotmail.co.uk
Wed Jul 30 10:11:20 EDT 2008


I am having a problem backing up the mysql db for our RT installation,

I can back it up correctly into an SQL file.. move it to another machine with mysql running and get errors trying to restore it.

If I remove the attachments table from the restore then it restores fine,

the error i get is :

Error while executing this query:INSERT INTO `rtdb`.`Attachments` VALUES  (179,455,178,'','',NULL,'text/plain','none'

etc and then a mess of illedgable text.

I am looking into upgrading to the latest version of RT but I don't want to do this until I can back everything up correctly.

Ideally I would like the attachments backed up though.

If the attachment table can't be saved what will happen if I restore this DB on top of a new installation ? will I just not be able to browse the attachments or will this make it so we are unable to browse the old tickets?

I say this because the new RT will be running on a different machine as this one is coming to the end of it's life unfortunatly.

Thanks in advance!


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