[rt-users] Scrips (queue change notify)

Kristian Davies kristian.davies at gmail.com
Mon Jun 2 05:00:51 EDT 2008


>> Description: Queue Notify
>> Condition: On queue change
>> Action: Notify requesors, CC and AdminCC
>> Template: Global template: Transaction
>> Stage: TransactionCreate.
>>
>> I am the requestor and adminCC.
>>
>> Still does not send the email.  I thought that would be enough.
>
> Are you also changing the queue? By default, RT won't tell you what you
> have done. The wiki's down at the moment, but look for NotifyActor in
> RT_Config.pm

Cheers I shall have a look.  I'm _only_ changing the queue on a
pre-existing ticket.

-Kristian



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