[rt-users] Scrips (queue change notify)
Kristian Davies
kristian.davies at gmail.com
Mon Jun 2 05:00:51 EDT 2008
>> Description: Queue Notify
>> Condition: On queue change
>> Action: Notify requesors, CC and AdminCC
>> Template: Global template: Transaction
>> Stage: TransactionCreate.
>>
>> I am the requestor and adminCC.
>>
>> Still does not send the email. I thought that would be enough.
>
> Are you also changing the queue? By default, RT won't tell you what you
> have done. The wiki's down at the moment, but look for NotifyActor in
> RT_Config.pm
Cheers I shall have a look. I'm _only_ changing the queue on a
pre-existing ticket.
-Kristian
More information about the rt-users
mailing list