[rt-users] RT Question: Reporting, Any current add on packages

[Kenneth Crocker]

Mario,


	We just download the query results into excel and dress up that to look 
nice and viola' (ha';-) You can sort an highlight and do all you want in 
excel. Everybody can get what they want.


Kenn
LBNL

On 6/6/2008 2:53 PM, Leal, Mario A. wrote:
> Hello,
> 
> So, my boss stepped in and loves the test implementation of RT.  Looks 
> like he’d want to use it.  However, he doesn’t like the lite reporting 
> features.
> 
>  
> 
> I was perusing the list for reporting packages and it seems statistics3 
> is no longer in “full” development.
> 
>  
> 
> What is everyone doing for reporting?  You know how bosses are.  He 
> wants to be able to report on everything under the sun.
> 
>  
> 
> Thanks in Advance,
> 
>  
> 
> *Mario A. Leal, Jr.*
> 
> /Senior Systems Analyst/
> 
> Huston-Tillotson University
> 
> 900 Chicon Street
> 
> Austin, TX 78702-2795
> 
> 512.505.3009 (o)
> 
> 512.505.3190 (f)
> 
> maleal at htu.edu <mailto:maleal at htu.edu>
> 
>  
> 
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