[rt-users] Query for CC
Hef
hef at tavros.net
Mon Jun 9 09:28:28 EDT 2008
I am trying to build a query to find which tickets a user is not CC'd or
requester on. My query looks something like this:
Requestor.EmailAddress NOT LIKE 'user at example.com' AND Cc.EmailAddress
NOT LIKE 'user at example.com'
The problem I run into is that if a tickets has multiple requesters, or
multiple cc's, and this user is one of them, the ticket still gets
returned as a result.
The behavior makes sense, but how do I query for all requesters/cc's are
not like user at example.com?
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