[rt-users] RT - group transactions

[Todd Chapman]

RT doesn't have scrips for anything but tickets. You could use Hook::Lexwrap
to monitor the methods in Groups_Overlay.pm, but that isn't going to give
you any ticket context, so then you would have to search for the affected
tickets.

On Tue, Jun 17, 2008 at 11:50 AM, Kenneth Crocker <KFCrocker at lbl.gov> wrote:

> Hey RT gang,
>
>        I'm interested in catching transactions that occurs when the
> membership
> of a group changes. Purpose: I need my ticket owners to be able to
> select from a list of group members as to whom they want to do the QA
> test on a ticket. I don't know how to make the group visable for that
> selection in a ticket, so I created a CF that mirrors the group
> membership. Best Practices dictates that any redundancy should be
> controlled, SSSOOO when the group membership changes, I want to modify
> the CF. I figured if I could capture the group transaction, I could see
> what it is doing and duplicate it in the CF. Has anyone done anything
> like this? Does anyone know how to grab a group transaction? Thanks.
>
>
> Kenn
> LBNL
>
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